Red Lobster’s curbside pickup service allows customers to order online or through the app and have their food brought right to their car. This convenient and contactless option has become very popular, especially during the pandemic. Here is a detailed overview of how Red Lobster’s curbside pickup works.
Place Your Order Online or Through the App
The first step is to place your Red Lobster order online at www.redlobster.com or through their app. You can browse the full menu customize your order and pay right from your phone or computer.
When checking out be sure to select “Curbside Pickup” as your delivery method. You’ll be prompted to enter your vehicle make, model and color plus your estimated arrival time.
Once you submit your order, you’ll receive an order confirmation via email and text message. Your confirmation will include your curbside pickup number – save this to provide when you arrive.
Arrive During Your Selected Pickup Window
Be sure to arrive within your designated curbside pickup window (usually 20-30 minutes from order placement). This ensures your food will be hot and ready when you get there.
Park in a designated curbside pickup parking spot at your Red Lobster location. Spots are conveniently located close to the entrance and marked with curbside pickup signage.
If no spots are available, park in a regular space and call the restaurant when you’ve arrived. Let them know your curbside pickup number and where you’re parked.
Notify the Restaurant You’ve Arrived
There are a couple ways to let Red Lobster know you’ve arrived for curbside pickup:
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Call the restaurant – Refer to your order confirmation for the direct phone number. Provide them your name, curbside pickup number, vehicle description, and where you’re parked.
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Tap “I’m Here” in the app – If you ordered via the app, tap the “I’m Here” button when you’ve arrived. This automatically notifies the restaurant.
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Wait for a text – About 5 minutes before your pickup time, you may get an automated text from Red Lobster asking if you’ve arrived. Reply YES to confirm.
Receive Your Order Delivered to Your Car
Once you’ve notified the restaurant, a Red Lobster employee will bring your order right out to your vehicle within just a few minutes.
They will verify your curbside pickup number or name before handing over your food. Your order will be placed directly in your backseat or trunk to minimize contact.
Be sure to pop your trunk or unlock your doors from inside your car if you’d like it placed inside your vehicle.
Enjoy Your Fresh Seafood Meal!
With your hot food now securely in your car, you’re all set to drive off and enjoy your Red Lobster meal wherever you please!
Curbside pickup makes getting Red Lobster’s famous biscuits, lobster, shrimp, and more an easy, contactless experience. No need to get out of your car or wait in an indoor line.
Tips for Smooth Red Lobster Curbside Pickup
To ensure the best curbside experience every time, keep these tips in mind:
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Order early – Give the kitchen time to prepare your food fresh. Aim for at least 30-45 mins before your desired pickup time.
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Provide accurate vehicle details – This helps employees quickly identify your car for delivery. Include make, model, color, and where you’re parked.
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Park in a designated spot – Look for curbside pickup signs to avoid any pickup delays. If spaces are full, call to inform where you’ve parked instead.
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Have your pickup # ready – Save your confirmation number and have it ready to provide upon arrival.
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Wait in your vehicle – For completely contactless pickup, remain in your car with doors/trunk unlocked if needed.
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Check order accuracy – Inspect your order before driving away in case anything needs to be remade or corrected.
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Say thanks! – Verbally thanking your curbside team goes a long way! Consider tipping for excellent service if possible.
Why Customers Love Curbside Pickup
It’s easy to see why curbside pickup has become such a popular option for Red Lobster fans:
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It’s convenient – Skip waiting in line indoors. Order and pay ahead so your food is ready upon arrival.
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Saves time – No need to park, walk inside, order, wait, then carry everything out. Curbside brings your order right to you!
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Minimizes contact – Especially helpful for those cautious about exposure to germs amid Covid-19. Enjoy completely contactless pickup.
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Great for families – Avoid lugging kids and car seats indoors. Kids stay securely buckled in as you wait.
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Works for work meals – Order ahead then grab your meal curbside on your way back to the office. No delays.
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Easy for seniors – Older guests may have difficulty walking from the parking lot. Curbside offers added convenience.
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Excellent for to-go – Heading home or to a picnic? Curbside lets you grab food fast so it stays hot and fresh.
For the ultimate in convenience, speed, and cleanliness, be sure to take advantage of contactless curbside pickup from Red Lobster. The seafood you love has never been easier to enjoy!
